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Shipping

NEW ZEALAND DELIVERY 

  • Note: We only ship to areas in New Zealand that are not serviced by a local retailer. Click here to find your local stockist.
  • For all NZ orders we use Post Haste Couriers.
  • All local orders over NZD $200 are shipped free using a standard service.
  • All local orders under NZD $200 are charged a flat fee of NZD $15 and ship using a standard service.
  • Allow 4 business days for standard South Island shipping and 5 business days for the North Island.
  • Rural Address and PO box numbers please add business 2 days.
  • Once your item has been dispatched you will receive an email with tracking information.
  • Once it has left the store it is at the mercy of the couriers. Please check your tracking information and contact the couriers if it has not arrived when expected.

  

WHERE IS MY ORDER: 

In New Zealand, once your order has been shipped you will receive a Shipment Order Email. This will have a link to your tracking details, you can use this link to find the location of your parcel and contact the courier company to see how far away it is.

If you have not received a confirmation email within 24hrs, please check your junk box in your email, as some times we need to get in touch with you and emails do happen to end up in there!

 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Allow 4 business days for standard South Island shipping and 5 business days for the North Island.

Rural Address and PO Boxes, please add 2 more days.

We try our best to get your orders out to you ASAP, however, during our peak times (Christmas, Sale week etc), we may need an extra day to process them.

These estimates are for a perfect world when courier companies work on time and natural disasters and pandemics are at bay. Once it has left the shop it is sometimes up to the shipping gods!

 

CAN I CHANGE MY ADDRESS AFTER I ORDER?

We can’t change addresses in the system once your order has been placed, however, send an email to aarnpacks@furtherfaster.reamaze.com or call us at our office +64 3 338 1774 and we will endeavour to change the address. Please let us know before order cut off at 1pm daily.

 

INTERNATIONAL DELIVERY 

  • Please note: We only ship to countries that do not have a local supplier. To check to see if your country has a local store, check here.
  • Standard delivery times for international orders can vary from 5 business days to 6 weeks.
  • Once your item has been dispatched you will receive an email notification.
  • International orders do not come with a signature delivery confirmation.
  • Standard International shipping rates are:  

          $35 for orders under $99

          $48 for orders under $199

          $85 for orders $200 and over.

  • International orders will exclude New Zealand GST at check out, however you will be liable to pay all local custom and duties fees at your local border when you receive your package.

 

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